Game rules

These Rules explain how booking, cancelling, no-shows, bans and organising work in Emvipi. They are part of the Terms of Use. The app enforces most of them automatically; the numbers below are the ones the app uses today. If a rule in the app changes, we will update this page first (see Terms, section "Changes").

Words used here

• Game: an amateur game posted in Emvipi by an organiser.
• Organiser: a user approved by Emvipi to post games.
• Player: a user who books a spot in a game.
• Kick-off: the start time shown on the game. All times are Tashkent time (UTC+5).
• No-show: a booked person who did not come, or a booking cancelled too late (section 3).

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1. Booking a spot

1. Booking is free in the app. You pay the game price in cash to the organiser at the pitch. Pay the organiser only at the game, after you arrive. Never pay in advance. Emvipi never asks for prepayment; report anyone who does (section 5). Emvipi does not take player payments in the app today; this may change later, and we will tell you before it does.
2. You can have one active booking per game.
3. You may book spots for friends, up to the number the organiser allows (0 to 5 per booking, never more than the free spots). Each friend takes a full spot. You are responsible for your friends coming (see section 3).
4. A game may show a required level. It is a guide for fair games; the app warns you but does not stop you booking.
5. You cannot book if:
   • the game is full (you can turn on a "spot freed" alert instead);
   • you are under a booking ban (section 4);
   • the organiser has blocked you;
   • Emvipi has approved a restriction for you with that organiser (section 5).
6. Free games. Emvipi may give you a free game (for example as a welcome bonus or after a cancelled game). A free game covers your own spot only, in games priced up to [50 000] so'm. Free games given as a bonus expire [90] days after they are given. They have no cash value and cannot be transferred.

2. Cancelling your booking

Cancel in the app as soon as you know you cannot come, so someone else can take the spot.

3. No-shows

1. The organiser marks who came, from 1 hour before kick-off until 12 hours after the game ends.
2. Each booked person who did not come is one no-show for the booker. If you booked 2 friends and one did not come, that is one no-show for you.
3. If the organiser marks nobody, nobody gets a no-show.
4. 12 hours after the game ends, attendance is locked and no-shows are applied.
5. Appeal. If you think a no-show is wrong, write to support within 7 days (Terms, section "Contact"). An Emvipi admin checks it and keeps or removes the no-show in the admin panel, and tells you the result. A removed no-show no longer counts toward a ban.

4. Bans

After 3 no-shows

• 3 no-shows = no booking for 3 days, with any organiser. If you have bookings with the organiser of the game of your third no-show in those days, they are cancelled. Your other bookings stay. Your no-show count goes back to 0 when the ban starts; no-shows do not expire with time. A booking cancelled because of a ban never counts as a no-show, and a free game used for it is returned.
• The number of days is set in the app (1, 3 or 7; today 3) and may change; we update this page first.

Ban after a report

• Emvipi admins can ban a user for 1, 3, 7 or 30 days or permanently after a report of fake profile, offensive photo or name, abuse or threats, fraud, a fake game, or other serious breaches of these Rules or the Terms.
• When a player is banned, their bookings in games that have not started are removed (no no-show, free games returned).
• When an organiser is banned or suspended, they cannot post new games. Organiser suspended by Emvipi: their upcoming games are cancelled and booked players are told (nobody gets a no-show, free games are returned).
• A ban ends at its end date; a permanent ban is lifted only by an admin.
• Appeal: you can dispute a ban by writing to support within 7 days of it (Terms, "Appeals").
• Deleting your account does not end a ban: if you sign up again during a ban, the ban still applies (see Privacy Policy, "phone hash").

5. Blocking, reporting and restrictions

• You can block any user. A blocked user's name and photo are hidden from you and yours from them.
• If an organiser blocks a player, the player's bookings in that organiser's games that have not started are removed (no no-show, free game returned), the player is told by a push, and they cannot book that organiser's games.
• You can report a person, a game or a photo. Emvipi reviews every report. The reported person is not told who reported them. You get a message when your report has been reviewed.

Organiser restriction

• If a player behaved badly at a game (rude, aggressive, broke the rules on purpose), the organiser can ask Emvipi to keep that player out of the organiser's games for 1, 3 or 7 days. The request must give a reason and may add a video link as proof.
• Emvipi admins decide: they approve or reject the request and always give a reason. Admins may contact the player before deciding.
• Both the organiser and the player are told the decision and the reason.
• If approved, the player cannot book that organiser's games for the approved number of days (usually 3); their bookings in that organiser's games during those days are removed (no no-show, free game returned). Other organisers' games are not affected. The restriction ends when those days are over.
• Appeal: a player who disagrees can write to support within 7 days (Terms, "Contact"). An Emvipi admin reviews it and keeps or removes the restriction in the admin panel, and tells both sides. Repeated or serious cases may lead to a ban (section 4).
• Organisers must not use requests to push out players for personal reasons. Unfounded requests may be rejected and repeated abuse may lead to suspension of organiser rights.

6. When a game is cancelled

Not enough players (automatic)

• Each game has a minimum number of players (bookings, friends and the organiser's own off-app players count).
• 6 hours before kick-off, if the game is below the minimum, the organiser is warned.
• 3 hours before kick-off, if it is still below the minimum, the game is cancelled automatically, unless the organiser chose "Play anyway".
• Morning games (kick-off before 10:00): the warning is at 18:00 and the decision at 21:00 on the evening before.
• Everyone booked gets one notification. Nobody gets a no-show. Free games are returned. Cancelled by the organiser
• The organiser must give a reason, which booked players see.
• Nobody gets a no-show; free games are returned.
• The cancellation shows in the organiser's public cancellation rate if the game had enough players at that moment.

Cancelled by Emvipi

• Admins may cancel a game that breaks these Rules (for example a fake game or wrong place). If the organiser is suspended, all their upcoming games are cancelled (section 4).

Emvipi does not pay players any compensation for a cancelled game. Players never pay in the app, so there is nothing to refund to players.

7. Changes to a game after people booked

Once anyone has booked, the organiser cannot: raise the price, or change the sport, venue, time, length, format or team size. To change these they must cancel and post again. The organiser can: lower the price, add or remove spots (not below the number booked), lower the minimum, and change the rotation, level and notes. Booked players are notified of every change.

8. Becoming an organiser

1. Any user may apply in the app ("Become organiser"). You tell us the sports, district, venues, experience and how often you run games, and may add Telegram or Instagram links.
2. Emvipi approves or rejects each application. A rejection always has a reason. You can withdraw an application and apply again.
3. Emvipi may suspend an organiser who breaks these Rules.

9. Organiser duties

As an organiser you agree to:

1. Post true information: real venue, address, map pin, time, price, format and number of spots. The venue needs at least one real photo you took. Venue photos are shown to players only after Emvipi approves them. Approved photos of a venue may also be shown on other organisers' games at the same venue.
2. Have the right to use the venue at that time (your own booking or agreement with the venue owner). Emvipi does not book or rent venues.
3. Be there or send a responsible person, start on time, and run the game fairly.
4. Charge only the price shown, and only at the game. Collect cash at the pitch after players arrive. Never ask players to pay in advance – asking for prepayment is treated as fraud. You are responsible for your own taxes, registration and receipts for this income, as the law requires.
5. Not raise the price or change the game in ways section 7 forbids.
6. Mark attendance honestly within the time allowed. A false no-show mark is a breach of these Rules.
7. Cancel only when needed, with a true reason, as early as possible.
8. Keep players safe: a venue fit for play, no one forced to play, call emergency help (103 ambulance, 112) if someone is hurt.
9. Treat all players fairly. No harassment or discrimination.
10. Photos: upload only photos of the game you ran, from kick-off to 7 days after the game, up to 10 per game. Photos are shown only after Emvipi approves them. Do not upload photos of people who asked not to be photographed.
11. Not move players off Emvipi to avoid the rules (for example taking bookings for an Emvipi game by phone while keeping spots hidden). Your own off-app players must be entered as "off-app players" so spots stay correct.

10. Posting games (organisers)

Posting games is free for now: there is no posting fee. If we introduce one, we will tell you in the app in advance and update these Rules.

11. Fair play and conduct (everyone)

• Respect other players, organisers and venue staff. No violence, threats, insults or hate.
• No alcohol or drugs before or during games.
• Play at your own risk and within your health limits (Terms, "Safety").
• One person, one account. Do not share your account or book under a false name.
• Do not use Emvipi to sell anything other than spots in the game.

12. Ratings and public information

Ratings

• After each game, players are asked (never forced) to rate the organiser: 1 to 5 stars, optional issue tags (no water, late start, dirty bibs/shirts, rules not followed, unfair teams) and an optional comment.
• Organisers do not rate players. Their tool for bad behaviour is the restriction request (1, 3 or 7 days) (section 5).
• Ratings are not shown to other users or to organisers for now. Emvipi uses them only to check the quality of games and organisers. Before we start showing them, we will update these Rules and the Privacy Policy.
• Ratings must be honest and about the game. Insults, threats or personal data in comments are not allowed; Emvipi may hide such comments.

Public information

Others in the app can see: your first name and last-name initial, photo, level per sport (if you set one) and number of games played in Emvipi. Your reliability (how often you came when booked) is seen only by you and the organisers of games you book. For organisers, everyone sees: games hosted and cancellation rate. These numbers are built from your history and are not edited by hand.

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Questions about these Rules: in the app (Profile → Help & support → Contact us).